We are committed to selling quality products that we hope you will enjoy. We are also aware that for one reason or another there may be a need to exchange or return your purchase. Please return items in a saleable, unworn and undamaged condition with all tags, and in their original packaging.
Returned Product may incur a restocking cost.
PLEASE SEND YOUR ITEMS TO:JackandJade Limited
PLEASE INCLUDE THE FOLLOWING:
- Your Name
- Order Number (if applicable)
- Reason for the return and if you would prefer a refund or a replacement
If you have any queries regarding returns, please do not hesitate to contact us on +353 45 529087 or email firstname.lastname@example.org
Please Note; Unless the items you received are faulty, we are unable to offer a refund or exchange on:
- All Product Personalised with a Name, Number or any other added embellishment.
- Any customised made-to-order goods This includes all club shop items with an embroidered crest.