Returns & Exchanges

We are committed to selling quality products that we hope you will enjoy. We are also aware that for one reason or another there may be a need to exchange or return your purchase. Please return items in a saleable, unworn and undamaged condition with all tags, and in their original packaging.

PLEASE SEND YOUR ITEMS TO:
JackandJade Limited
Skirteen,
Monasterevin
Co. Kildare
W34 AD90

 

PLEASE INCLUDE THE FOLLOWING:
  • Your Name
  • Order Number (if applicable)
  • Reason for the return and if you would prefer a refund or a replacement

If you have any queries regarding returns, please do not hesitate to contact us on +353 45 529087 or email info@jackandjade.com

 

Please Note; Unless the items you received are faulty, we are unable to offer a refund or exchange on:
  • All Product Personalised with a Name, Number or any other added embellishment.
  • Any customised made-to-order goods This includes all club shop items with an embroidered crest.